Shea Moisture at Salon Look: How IO Cosmetics Boosted Its Growth in Chile
Discover how IO Cosmetics boosted Shea Moisture's presence in Chile. Learn about our approach and how we help international brands expand in Latin America.
iO Cosmetics
2/21/20254 min read
At IO Cosmetics, our mission is to bring leading beauty brands to new markets and strengthen their presence in Latin America. A clear example of our impact was the successful participation of Shea Moisture at Salón Look 2022, a key event in the cosmetics industry that allowed us to enhance the brand's visibility and growth in Chile.
Thanks to a comprehensive strategy that combined strategic distribution, experiential marketing, and commercial partnerships, we were able to significantly increase Shea Moisture's presence in the Chilean market, attracting both end consumers and industry professionals. In this article, we'll tell you how we achieved this milestone and why Salón Look 2022 was the perfect stage to solidify the brand in the country.
Salón Look 2022: The Perfect Stage for Shea Moisture's Growth
Salón Look is the most important beauty event in the region, bringing together experts, brands, and consumers in one place. For us at IO Cosmetics, identifying this opportunity was key to positioning Shea Moisture as one of the leading brands in the Chilean hair care market.
Thanks to our collaboration with Curly, a store specialized in curly hair, we organized an unprecedented brand experience that allowed us to:
Showcase Shea Moisture's most iconic lines through live demonstrations and interactive sessions.
Create direct interaction with customers and industry professionals, educating them on the benefits of the products.
Increase trust and loyalty toward the brand among the Chilean audience through personalized experiences.
Drive sales through promotional and educational strategies, allowing attendees to try the products and purchase them with exclusive discounts.
This event not only allowed us to solidify Shea Moisture's presence in Chile, but also generated a long-term positive impact on the perception and adoption of the brand by the local audience.
IO Cosmetics Strategy to Increase Shea Moisture's Visibility
At IO Cosmetics, we don't just distribute brands; we design expansion strategies focused on results. For Shea Moisture, we implemented an action plan structured around four fundamental pillars:
1. Marketing Experiencial y Educación del Consumidor
Uno de los mayores desafíos para una marca como Shea Moisture es educar a los consumidores sobre el uso correcto de sus productos. Por esta razón, organizamos sesiones interactivas lideradas por Raúl Flores, experto en cuidado capilar, quien enseñó a los asistentes cómo sacar el máximo provecho de los productos de acuerdo con su tipo de cabello.
This strategy not only increased consumer trust in the brand but also created an emotional connection with the audience. Attendees were able to experience firsthand the benefits of Shea Moisture, which led to a higher intention to purchase and customer loyalty.
2. Strategic Distribution and Greater Reach
A key factor in the growth of any brand is the ease of access to its products. Using Salón Look as a springboard, we leveraged our distribution network to ensure that Shea Moisture was available at more physical and digital points of sale in Chile. This included partnerships with specialty stores and marketplaces, making sure customers could easily find the products after the event.
3. Promotions and Commercial Partnerships
To encourage product trials and strengthen sales, we designed promotional packages and exclusive discounts for Salón Look attendees. This not only boosted sales during the event but also increased repeat purchases in the weeks that followed.
Additionally, we established strategic partnerships with beauty salons and professional stylists, who began recommending Shea Moisture products to their clients, expanding the brand's reach within the professional segment.
4. Digital Strategy and Social Media
We took advantage of the event as an opportunity to generate valuable content on social media and digital platforms. Through live videos, customer testimonials, and product demonstrations, we increased Shea Moisture’s visibility on platforms like Instagram, Facebook, and TikTok. This resulted in a significant boost in engagement and brand mentions on social media.
Results: Solid Growth for Shea Moisture in Chile
Thanks to our comprehensive strategy, Shea Moisture saw a significant increase in its recognition and demand in Chile. Some of the key achievements following Salón Look 2022 include:
Increased traffic and sales at official distribution points, both in physical stores and digital marketplaces.
Growth in the community of loyal consumers, with a notable rise in interaction and recommendations from satisfied customers.
Higher digital engagement, with more brand mentions and user-generated content on social media.
Increased interest from industry professionals, including stylists and beauty salons that began actively recommending Shea Moisture products.
These results confirm that the combination of strategic distribution, experiential marketing, and commercial partnerships is the key to successfully positioning a brand in a competitive market like Chile.
The Future of Shea Moisture in Chile with IO Cosmetics
At IO Cosmetics, we remain committed to the growth and strengthening of Shea Moisture in Chile and Latin America. Our combination of strategic importation, efficient distribution, and specialized marketing allows us to take leading brands to the next level.
Looking ahead, we plan to further expand Shea Moisture’s distribution, strengthen our presence on digital platforms, and continue developing innovative strategies to connect with consumers and industry professionals.
If you're passionate about hair care and want to discover the best of Shea Moisture, we invite you to follow us on our social media and explore our range of products. At IO Cosmetics, we are continuously working to bring you the best beauty brands through innovative strategies and a customer-centric approach.












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